FAQ's

What time can I check in? 
Check-in is usually available after 2pm.

What time do I need to check out by?
You need to come and say goodbye before 10am on the day of departure.

Reception hours
Our team are here to assist from 8:30am to  6:00pm 7 days per week.

Do I need to pay a deposit?
A 50% deposit is required at the time of booking to secure your accommodation.

What happens if I need to changes or cancel?
Where a booking is cancelled 28+ days prior to the arrival date, a fee equivalent to one night’s accommodation will be charged as a cancellation fee. Where a one (1) night booking is cancelled 15-28 days prior to arrival, a cancellation fee of one night’s accommodation charge will be made. Where a two (2+) night booking is cancelled 15-28 days prior to arrival, a cancellation fee of 50% of the total value of the booking will be made. Where a booking is cancelled less than 14 days prior to arrival, no refund applies. There is no refund for early departure. Park Management reserves the right to relocate or cancel any booking at their discretion. All cancellations must be in writing direct.

Can my friends visit and use the facilities?
Your day visitors will be charged $3 per person

Can I bring my pet?
Dogs allowed all year round in camping areas. During long weekends, public holidays, Easter and between Christmas and New Year this is at Management Discretion.